Help & contact

A question, a bug, an idea? Write to us at team@paniktown.com with your player code (FRIENDS → “YOUR PLAYER CODE”, format PNK-XXXXX). We usually reply within 48 hours.

How do I play?

Slide your finger anywhere to move your cop: they shoot on their own. Pick up the blue badges (XP) to level up and choose an upgrade. When the PANIK gauge is full, hit the big 🚨 PANIK! button.

Playing with friends

• FRIENDS → ADD FRIEND: enter your friend’s code or nickname, or share your invite link.
• CO-OP (main menu): build your crew, up to 4 cops, and play the campaign together online.
• Game in progress? Your friends see it in FRIENDS and tap JOIN: they arrive in your game without interrupting it. You can also send a 🚨 BACKUP REQUESTED invitation.

Are my games saved?

Yes: each game is saved regularly (checkpoint). If the game closes mid-run, it offers to resume it when you come back.

I’m changing phones

Save your progress with an account: OPTIONS → ACCOUNT → SAVE YOUR PROGRESS, with Sign in with Apple (iPhone), Google or a code sent by email (available in the latest game update). On the new phone, sign in with the same account to get your officer back. Any trouble? Write to us with your player code.

Restoring purchases

OPTIONS → ACCOUNT → RESTORE PURCHASES (“Remove Ads”, world packs and coin packs not credited yet), using the same Apple or Google Play account as for the purchase.

Reporting a player

From their profile: ••• → BLOCK. For serious behavior, write to us with their player code.

Deleting my account

See Delete my account.